Supply Chain Visibility Investments Slow Decisions, Study Finds
New research in the Journal Of Business Logistics (published Sep 28, 2026) finds supply chain visibility tools have not accelerated decisions — and may slow them without governance. Fewer than 1% of firms assign clear ownership for exceptions; only 9% of employers feel very prepared for AI's labor impact (Sep 29, 2026); nearly half of service robots sold in 2025 targeted logistics. The study stresses predefined response guidelines and feedback loops as essential complements to visibility tech.