According to www.thescxchange.com, a study by FarEye — a Chicago-based delivery software provider — finds that U.S. enterprises with greater control over last-mile delivery infrastructure and data outperform peers facing delivery cost inflation, complex fulfillment networks, and shifting customer expectations.
Delivery Pressures Mount Across U.S. Operations
The research highlights three converging challenges: persistent delivery cost inflation, increasingly intricate fulfillment networks, and evolving demands for speed, flexibility, and transparency. These pressures are intensifying as 64% of shoppers now use AI tools during purchasing decisions — a behavioral shift documented in a related report published on Aug 27, 2026. Companies without direct oversight of their final delivery layer report higher operational friction and lower responsiveness to such demand changes.
Data Ownership Drives Operational Resilience
Firms retaining control over both physical last-mile assets and associated data demonstrate significantly stronger adaptability. According to the study, this control enables real-time route optimization, dynamic carrier selection, and granular performance benchmarking — capabilities increasingly essential amid volatile conditions. The analysis was conducted exclusively on U.S. enterprises and released on Aug 28, 2026, aligning with other freight-market insights also dated Aug 28, 2026.
FarEye’s Role and Strategic Context
FarEye, headquartered in Chicago, provides cloud-native delivery orchestration platforms used across retail, CPG, and logistics sectors. Its research underscores a broader industry pivot toward integrated visibility — not just across transportation modes, but down to the individual package level. As noted in the source material, companies see rising pressure to manage complexity at the final interface with customers — a challenge compounded by network fragmentation and data silos. The study does not cite specific dollar figures or percentage improvements in cost or time, but confirms that control correlates strongly with resilience.
Source: thescxchange.com
Compiled from international media by the SCI.AI editorial team.
